• Skip to main content

The secret in the care of the patient is in caring for the patient.

  • Douglas M Lakin, MD
    Kaitlin A Kraemer, PA-C
    Paradise Valley Med. Clinic
    Ph: (480) 614-5800
  • 9977 North 90th Street,
    Suite 180
    Scottsdale, AZ 85258
    Fax: (480) 614-6322

A Decrease font size. A Reset font size. A Increase font size.

  • Home
  • About Us
    • Douglas M. Lakin, MD
    • Kaitlin A. Kraemer, PA-C
    • Our Office Staff
  • About Office
    • Office Hours
    • Contact Info
    • Billing Info
    • HIPAA
  • Patient Info
    • Patient Forms
    • Emergency
    • Hospitalists
  • Patient Resources
    • Recommended Providers
    • Medical Library
    • Favorite Links
    • Newsletter Archive
  • Patient Portal
  • Make A Payment

Our Office Staff

Upon entering our office, you will be greeted by my receptionists. They will arrange and confirm your appointments, let me know that you have arrived for your appointment.
My Medical Assistants will take you back to an exam room, ask a few brief questions about the reason for your visit, check your blood pressure and pulse, and update your medication list, in preparation for my visit with you. My back-office medical assistants also assist with controlled/pain medication management and home health authorizations.
Together, my staff is here to make your medical visit comfortable and as easy as possible for you.

Cheryl

Cheryl

Medical Receptionist/Check-In

Cheryl is the main contact at the Front Desk. She will arrange office appointments for you by phone or in-person. She will gather important information upon check-in, scan in insurance cards, verify all paperwork for your visit is completed, and attach any documents that you may have brought with you, such as a medication list, to your visit for me to review.
 
    Deborah

    Deborah

    Medical Receptionist/Check-out

    Deborah is the main contact at Check-out.  She will arrange office appointments for you by phone or in-person. She handles the financial aspect after you have had your visit. She will collect any monies owed and can answer a wide range of questions that you may have regarding billings or statements.
      Sarah

      Sarah

      Medical Receptionist/Prior Auth. Spec.

      Sarah will arrange office appointments for you by phone. She works on medication authorizations with your insurance company to get drugs covered by your insurance. She works with your insurance plan to obtain authorization for certain radiology exams when necessary.

        Autumn

        Medical Receptionist/MR Specialist

        Autumn will arrange office appointments for you by phone or in-person. She is the main contact regarding your medical records. She obtains your medical documents from hospitals, other doctors’ offices, and lab or radiology facilities for me to review. She imports and files documents into your medical chart.

          Jane

          Phlebotomist

          We are also fortunate to have our own phlebotomist, Jane, in our office to assist with your lab work. We use Sonora Quest Laboratories.
            Yana

            Yana

            Medical Assistant – Admin & Back Office 

            Yana handles several functions regarding medical administrative tasks. She answers phone calls to get your medical concerns or issues addressed quickly. She sends prescriptions to pharmacies and orders for durable medical equipment. She covers the back office as well. She will take you back to an exam room, ask a few brief questions about the reason for your visit, check your blood pressure and pulse, and update your medication list, in preparation for my visit with you. She administers injections as well as entering in orders for lab and radiology tests and does other minor procedures in the back office.
              Jasmin

              Jasmin

              Medical Assistant – Admin & Back Office

              Jasmin handles several functions regarding medical administrative tasks. She answers phone calls to get your medical concerns or issues addressed quickly. She sends prescriptions to pharmacies and orders for durable medical equipment. She covers the back office as well. She will take you back to an exam room, ask a few brief questions about the reason for your visit, check your blood pressure and pulse, and update your medication list, in preparation for my visit with you. She administers injections as well as entering in orders for lab and radiology tests and does other minor procedures in the back office.

                Cindy

                Medical Assistant – Back Office

                Cindy will take you back to an exam room, ask a few brief questions about the reason
                for your visit, check your blood pressure and pulse, and update your medication
                list, in preparation for my visit with you. She administers injections as well
                as entering in orders for lab and radiology tests and does other minor
                procedures in the back office.



                  Samantha

                  Medical Assistant – Back Office

                  Samantha will take you back to an exam room, ask a few brief questions about the reason
                  for your visit, check your blood pressure and pulse, and update your medication
                  list, in preparation for my visit with you. She administers injections as well
                  as entering in orders for lab and radiology tests and does other minor
                  procedures in the back office.

                    Kimberly

                    Medical Assistant – Back Office

                    Kimberly will take you back to an exam room, ask a few brief questions about the reason
                    for your visit, check your blood pressure and pulse, and update your medication
                    list, in preparation for my visit with you. She administers injections as well
                    as entering in orders for lab and radiology tests and does other minor
                    procedures in the back office.

                      Marlene

                      Practice Manager

                      Marlene oversees the management of the staff and office.  She also is available to speak to you regarding any questions or concerns you may have about your office visit.  Please feel free to contact her with your suggestions or ideas.

                        Nan

                        Administrative Advisor

                        Nan is my administrative advisor.  She produces and maintains my website, medical correspondence, and office newsletters. Nan also advises and supports the management of my practice.



                          Marie

                          Office Volunteer

                          Last, but certainly not least, my office volunteer Marie. Marie helps us with the filing, the mail, contributes to our newsletters, and does an excellent job. We always look forward to seeing her.

                                For non-emergent prescriptions refills, referrals, and medical testing orders, please allow us 24 hours to complete after you have made your request. Allow 24-48 hours if your request was made on a weekend day. We will contact you by phone or e-mail/fax.

                                Log on to:

                                Patient Portal

                                • Patient Portal
                                • Patient Forms
                                • Recommended Providers
                                • Medical Library
                                • Videos
                                • Books
                                • Favorite Links
                                • Podcasts

                                The secret in the care of the patient is in caring for the patient.

                                © 2025 · DoctorDoug.com | Website Disclaimer Log in