“The secret in the care of the patient is in caring for the patient.”
The Lakins have been caring for our neighbors in Scottsdale, Paradise Valley, and Phoenix for over 45 years. For the past 20 plus years, we have been providing unparalleled medical information for the Valley via this website. Here you can find an array of medical information that includes video interviews, podcast recordings, up-to-date news articles, and a complete library of information focusing on health topics that are useful to you. Enjoy…. and engage with us!
Our office is using all techniques to reduce COVID-19 exposure to a minimum during your visit. These include:
- Temperature checks of all patients and staff.
- Masks for all people in the office.
- Cleansing of hands and surfaces repeatedly.
- Multiple Super-HEPA filters to filter out potential virus and particles in the office.
- High Level UV light air cleansing in the office to eliminate bacteria and viruses in the air.
A focus on excellence is at the core of everything we do – excellence in organizational management, our clinical work, our consulting and our advocacy. Striving for excellence is an ongoing process; it requires a persistent attitude of excellence demonstrated by a continual focus on both the large and small things in our daily work.
Innovation and change are an integral part of our daily work. We acknowledge that innovation is both exciting and challenging. We strive to move beyond currently accepted beliefs, assumptions, and structures within healthcare and to test new approaches to providing care. Our strong customer-focus is driven by a team with the optimism, passion and energy needed to push forward every day.
A world-class organization can only be built upon trust and integrity. Fantastic relationships, both within the organization and with our patients, rely on trust and personal integrity as the foundation for all other interactions. At PVMC, trust means treating patients as intelligent, engaged individuals and inviting them into the decision making process. For our team, it means developing the skills and decision making abilities of each person to continually foster their capabilities and their careers. Trust means that we rely on each other to make the right decisions for the good of our patients, our team, and our community.
Health care is serious business. Few things are as important to someone as their health. In providing care we are always cognizant of this; respect and dignity are at the heart of our work. Helping people to be well and to heal, both mentally and physically, is a tremendous gift and it brings us joy. We feel fortunate to be able to enter people’s lives in this manner. We seek to find fun in what we do and to support our team members to be healthy, joyful health care providers.
An intense focus on providing deep relationships, great service, and highly reliable clinical care requires continual improvement and innovation, and we acknowledge that it is hard work. It takes courage, persistence, leadership, and confidence along with humility. Health care’s challenges are often quite complex; in addressing them, we will inevitably make mistakes. As we strive to improve health care, we do so respectfully and humbly.